These terms apply when you buy from sotsports.eu. Please read them before you order. They don’t affect your legal rights as a consumer under Cypriot and EU law.
1. Who you are buying from
L. Soteriou Cyprus Ltd, trading as SOT Sports
Registered in Cyprus, company number HE309798
VAT number CY10309798M
4 Iakovou Patatsou Street, Shop 1, 2000 Strovolos, Nicosia, Cyprus
Email sotsports@soteriou.com.cy
Phone +357 22 338888
WhatsApp message us
2. Who can buy
We sell to consumers aged 18 or over, for delivery or collection in the Republic of Cyprus. We don’t deliver outside Cyprus at the moment.
3. Products and prices
All products are genuine Spyder stock. We show colours as accurately as we can, but screens vary. Prices are in euro and include Cyprus VAT at 19%. Delivery costs €6.00; collection from our shop is free. The total you pay is shown before you pay.
If we have made an obvious mistake in a price, we will tell you before sending the order and you can choose to go ahead at the correct price or cancel for a full refund.
4. How the contract is made
When you place an order and pay, you make an offer to buy. The contract is made when your payment is accepted and we show your order confirmation. If an item turns out to be out of stock after you have paid, we tell you as soon as possible and refund that item in full.
5. Payment
You pay when you order, by card or the other methods shown on the payment page. Payments are processed securely by Revolut. We never see or store your full card details.
6. Delivery and collection
Delivery and collection times are on our Delivery and returns page. The items are your responsibility once you or someone you name receives them. If delivery is late by more than 30 days, you can cancel and get a full refund.
7. Your right to cancel
You can cancel your order for any reason within 14 days of receiving it. How to do this, and how refunds work, is explained on our Delivery and returns page.
8. Faulty items
Every item comes with the legal guarantee of conformity of at least two years from delivery. If an item is faulty or not as described, we will repair or replace it, or refund you if that isn’t possible, at no cost to you.
9. Our liability
We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms. We are not responsible for loss that isn’t foreseeable, or for business losses. Nothing here limits our liability where the law doesn’t allow it.
10. Questions and complaints
Contact us first: email sotsports@soteriou.com.cy, call +357 22 338888 or message us on WhatsApp. We aim to reply within two working days. If we can’t resolve a complaint, you can contact the Consumer Protection Service of the Ministry of Energy, Commerce and Industry of Cyprus.
11. Law
These terms are governed by the law of the Republic of Cyprus, and the courts of Cyprus have jurisdiction. If you live elsewhere in the EU, you keep the protection of the consumer law of your country.